About Us
HONGKAI
In 2022, the company's management met and decided to open up foreign markets, realizing the
first expansion of the business and entering the new market of foreign trade. And a lot of cooperation
was reached with customers in Africa, Middle East and Central Asian countries. Lay the foundation
for the subsequent development. In 2023, the company increased the investment in foreign trade,
built a factory, and improved the operational capacity. In the business of refurbished trucks, we
made a significant breakthrough. Gradually, it has emerged in the industry.
Company Scale:
At present, the company's headquarters is located in Shundi Auto Trade City, Deyang City. It has a modernized office area. Covering an area of 15,000 square meters. And the company has its own truck testing center and factory.
The factory is located in Chengdu, Sichuan Province, covering an area of 196,000 square meters. The total number of employees has reached 186. Including professional sales team, technical research and development personnel, after-sales service team. As well as efficient logistics and operation support staff. We have a large warehousing center that can accommodate a large number of trucks in stock.
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2002
2002.10
Rooted in | Industry Enlightenment
Entering the field of truck sales, accumulating frontline practical
experience amidst the roar of diesel engines, and refining the
demand map of Chinese heavy-duty truck users.
2009
2009.03 Breakthrough | Model Innovation
Established a partnership sales company, pioneered the industry's "financial leasing + maintenance and trusteeship" integrated service, and achieved full coverage of logistics nodes in six provinces in South China within three years.
2014
2014.06
Self-reliance | Brand foundation
Independently operated Hongkai Automobile Trade, focusing on the high-end heavy truck market, and building a full-chain system of procurement-modification-certification-after-sales. The service network covers 3 provinces and 6 cities, the industrial chain facilities have only 1 exhibition hall, and the transportation assets mainly rely on outsourcing.
2019
2019.12
Fission | Ecological Rise
Build a 20,000 square meter Hongkai Automobile Trade City. After the completion of this landmark building, the annual sales volume exceeds 50 million yuan. It represents domestic first-line brands, including Sinotruk HOWO, Dongfeng, Jiefang, and Shaanxi Automobile, and has become an important support point for the company's business growth.
2020
2020.06 Closed Loop | Awakening of Transport Capacity
Established its own transport fleet, and the first batch of 100+ smart heavy-duty trucks were invested, so that customers can purchase vehicles and reach any prefecture-level city in South China within 48 hours, and the response speed of the emergency parts transportation line increased by 70%.
2024
2024.12 Crossing the Boundary | Age of Navigation (Africa Expansion)
Launch the globalization strategy, which took 10 months.
2024
2024.12 Crossing the Boundary | Age of Navigation (Africa Expansion)
Launch the globalization strategy, which took 10 months:
• Actively explore overseas markets, and vigorously promote product advantages through a diversified promotion model combining online and offline.
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Professional skills and knowledge
1. Industry deep plowing: 20 years of rich experience in the trucking industry, in-depth understanding of industry trends, regulations,
policies and market dynamics, able to accurately grasp the direction of the industry business, to provide customers with forward-looking solutions.
2. Professional qualification: All factory technicians have relevant professional qualification certificates to ensure the professionalism
and reliability of the service, and have established a high professional reputation in the industry.
Product and service features
1. Personalized customization: According to the unique requirements of customers, we provide tailor-made services. From demand analysis, program design to final delivery, the whole process of confidential cooperation with customers to ensure that each link can meet the individual expectations of customers. Maximize customer value.
2. Excellent quality: establish a strict quality control system, from the truck on-line to off-line, each process follows the high standard of quality requirements. We have won the high trust of our customers.
Customer Service and Relationship Maintenance
1. All-round service system: We have built an all-round service system covering pre-sale, in-sale and after-sale. We provide professional consultation and program planning before sale; ensure timely processing of orders and smooth delivery of products/services during sale; and provide 7×24-hour technical support and problem solving after sale, responding to customer feedback in a timely manner and guaranteeing customer's experience.
2. Long-term cooperative relationship: With high quality customer service, we have established long-term and stable cooperative relationship with many famous enterprises at home and abroad. Customer satisfaction is as high as [95]%, and the repeat purchase rate and recommendation rate of customers are among the best in the industry, and the good reputation has laid a solid foundation for the sustainable development of the enterprise.
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